Shipping limits: Within the United States (except Alaska and Hawaii) our standard shipping is UPS. Alaska and Hawaii require air shipping we will use the best service to suit your needs either UPS Air or US Postal Service. Shipping and Handling quotes available upon request. Foreign orders can be shipped by several methods and we will gladly give you a quote for any order.
Customer guarantee: We want you to be delighted with your order! Please feel free to contact us in advance of your purchase if you need help deciding which item will best suit your needs. Most items like tires do not come with any warranty. However if you should receive an item that has a manufacturing defect you may return it to us for an exchange. If we make a mistake and ship an item incorrectly, we will make it right!
Return policy: We want you to be completely satisfied with the items you order. However, we know occasionally mistakes happen. All items are returnable within thirty days for a full refund except custom items, which include custom chairs and custom sleds. These items are not returnable. Stock items must not be used and may be subject to a restocking fee. Tubular tires should be inflated as a test prior to use. They are not returnable if they have been mounted. Shipping and Handling are not refundable.
Should you need to return an item, please:
Contact us for a return authorization number
Write the number prominently on the package
We will only pay shipping charges to return items that are defective or shipped incorrectly.
We are not responsible for lost or misdirected returns so you may wish to insure the package.
If we shipped the item incorrectly or it was damaged in the shipping process please contact us immediately for instructions.
Credit will be issued to the account used for payment after the item is received and inspected.
Thank you for your cooperation.
Mobility Sports, LLC 25748 Winding Creek Drive New Boston, MI 48164 returns@actionchairs.com
Payment options: Use our online ordering system for orders being paid by MasterCard, Visa, American Express, Discover, wire transfer, and Pay Pal being shipped within the United States. We will also be delighted to assist you by phone or e-mail.